E Mail Policy

Limits

There is a 300 outgoing email hourly limit per domain. If you send over this amount in any hour, most of the e-mails will bounce back with an undeliverable error. If this occurs, it will then take some time for your account to be able to send again so we recommend waiting at least 1 hour after this issue occurs to begin sending email again.

Many of our servers have a limit of 30 POP3/IMAP checks per hour per each user’s connecting IP address. If you go over this you’re likely to get a wrong password error message or an error stating “login incorrect”. If this occurs, please wait an hour and it will automatically unblock you. To prevent this from happening again, please make sure to disable auto checking or at least set it to something higher such as once every 10 minutes.

Any mailing list larger than 100 addresses will require a dedicated server or VPS hosting solution from us. Note: Dividing one large list into smaller lists to get below this limit is not allowed.

Each plan will have different limit for allowed storage & attachment limit.

The attachment of maximum 50 MB file is allowed & overall storage will be 20 GB at any plan vary according to your plan. Please check invoice for details.

Web Login 

Webmail login with own domain name will cost INR 500 per year (mail.youdomainname.com) and webmail access via mail.skyfree.org.in will be provide via RoundCube at free of cost.

If you need any further assistance please contact our support department.